How to handle a second EMS call on CAREpoint 3:
- If on a call with EMS and another call comes in press the grey dismiss button circled below
- The other CAREpoint will see you are "On Call Elsewhere" and will have the ability to answer the second EMS call
For further questions or to add/remove facilities to the divert status, contact GD’s support team at (201) 313-7075, or email support@general-devices.com