---
title: D-Scribe X GUIDE
description: Learn how to access and sign into D-Scribe X, customize your dashboard, create reports, and manage your data securely. Get step-by-step instructions for login, navigating views, and troubleshooting access issues.
---
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1. [Knowledge Base](https://connect.general-devices.com/knowledge-base?hsLang=en)
2. [D-Scribe X](https://connect.general-devices.com/knowledge-base/d-scribe-x?hsLang=en)
# D-Scribe X GUIDE
## D-Scribe X offers a simple, URL-based solution for generating insightful reports from your CAREpoint 3 and e-Bridge systems.
***Signing On to D-Scribe X***
1. **Network Access**
Ensure you are connected to your facility's CAREpoint network. D-Scribe X is only accessible within this network for security reasons.
2. **Access D-Scribe X
• Using a Saved Bookmark:
⤷ Bookmark Bar:**Click the D-Scribe X bookmark on your browser's bookmark bar.
**⤷ Bookmarks List:**Open your browser's bookmarks and click the D-Scribe X bookmark.
**• Entering the URL:**
**⤷ Direct Link within CAREpoint:** Some CAREpoint systems may have a direct link or button within the interface that opens D-Scribe X in a new tab. Look for icons or menu options related to "Reports," "Analytics," or "D-Scribe X."
**⤷ URL Integration:** Your CAREpoint system might be configured to automatically pass relevant information to D-Scribe X via the URL.
**⤷** Obtain the D-Scribe X URL from your system administrator or IT Department. You can email GD Support: support@general-devices.com or you can call : 201-313-7075/.
3. **Entering Credentials
• Username:** Type your assigned username in the username field.
**• Password:** Type your assigned password in the password field.
4. **Sign On
•** Click on the "Sign In" button to log in to D-Scribe X.
**Important Notes**
**• Security:** D-Scribe X can contain sensitive PHI. Always log out when you are finished using the software.
**• Access Issues:** If you have trouble accessing D-Scribe X or need assistance with your login credentails, contact GD Support email: support@general-devices.com or call 201-313-7075
***Accessing and Customizing Your D-Scribe X Dashboard***
1. **Sign In:** Follow the previous instruction to access and log in to D-Scribe X.
2. **Dashboard Views
• System View:** This is the default view when you log in. It displays reports accessible to everyone in your facility.
**• Account View:** To switch to your personal dashboard view.
**⤷ Locate the View Switcher:** Look for a button, tab, or dropdown menu labeled *"View", or "Account".* This may be near the top of the dashboard.
**⤷ Selected Account View:** Click the appropriate option to switch to your Account View. This displays reports specific to your account.
3. **Customizing Your Account View:
• Edit Mode:** Click the "Edit" button to enable customization.
**• Add Reports:
⤷ Date:** Add a date display to your dashboard.
**⤷ Total CAREpoint Calls Bar Chart:** Add a visual representation of your CAREpoint call volume.
**⤷ e-Bridge Case Types:** If applicable, add information about your e-Bridge cases.
**• Rearrange Elements:** Drag and drop elements to reposition them to your dashboard.
**• Save Changes:** Click the "Save" button to save your customized layout.
**Switching Between Views (Summary)
•** Look for a view switcher (button, tab, or dropdown) labeled "View" or "Account"
**•** Click the appropriate option to toggle between System View and your Account View.
**Important Notes
• Explore:** Take some time to explore the different reports and features available in both the System View and your Account View.
**• Updates:** D-Scribe X may have different or additional features than those described. If you encounter any unfamiliar elements, please contact GD Support email: support@general-devices.com or call: 201-313-7075
***Navigating D-Scribe X Dashboard Views***
1. **Dashboard Navigation Bar:** Locate the navigation bar on the left side of the screen.
2. **Dashboard View:
• Default Dashboard:** This is likely the first view you see, with customizable reports and widgets (as described in the previous responses about customizing your dashboard.)
**⤷** To access: Click "Dashboard" in the navigation bar (if it's not already selected).
**• Timeline View:** This view probably presents data in a chronological format.
**⤷** To access: Click “Timeline View” in the navigation bar.
**• Filtered Views (within Timeline View)**
**⤷ CAREpoint Only:** Check the "CAREpoint" option to see only CAREpoint-related information.
**⤷ e-Bridge Only:** Check the "e-Bridge" option to see only e-Bridge-related information.
**⤷ Combined:** Check both options to see both CAREpoint and e-Bridge information.
**Switching Between Views (Summary)
•** Use the navigation bar on the left side of the screen.
**•** Click "Dashboard" for the customizable dashboard view.
**•** Click "Timeline View" for chronological view.
**•** Within the Timeline View, use the checkboxes to filter CAREpoint and e-Bridge information.
**Important Notes**
- **Preferences:** Experience with the different dashboard views and filtering options to find what works best for you.
- **Features:** As mentioned before, the specific features and appearance of D-Scribe X might vary. If you encounter anything different from this guide, refer to the software's documentation of please email: support@general-devices.com or call:201-313-7075.
***Creating CAREpoint Call Reports in D-Scribe X***
1. **Access the Search Function:
•** Locate the navigation bar on the left side of the screen.
**•** Click “Search” to open the report creation interface.
2. **Choose Report Type:
• CAREpoint Users:
⤷** Select “CAREpoint Calls” to generate reports on incoming calls.
3. **Define Search Parameters:
• Operator Position:** If you have multiple workstations, specify the relevant operator position(s) (e.g., “Operator Position 1,” “Operator Position 2”).
**• Call Type:**
**⤷** Select “Incoming Call” to include answered calls in the report.
**⤷** Select “Unanswered” to include missed calls in the report.
**• Time Frame:** Specify the desired date range for the report (e.g., “Last Week”, “This Month”).
**• Resource:** If needed, select specific resources to include in the report. Leaving this blank will include all resources.
4. **Save the Report:
• Click “Save As”:** Once you’ve set the parameters, click the “Save As” button.
**• Name the Report:** Enter a descriptive name for your report (e.g., “Answered Calls - January 2025”).
**• Add a Description (Optional):** Provide additional context or information about the report.
**• Set Visibility:
⤷ Private:** Choose this option to save the report to your personal account only.
**⤷ Public:** Choose this option to make the report accessible to all users in your D-Scribe X system.
**Switching Between Views (Reminder)
•** Use the navigation bar on the left side of the screen to switch between "Dashboard", "Timeline View", and "Search"
**Important Notes
• Explore Parameters:** Familiarize with the various search parameters and option available to create customized reports.
**• Report Management:** D-Scribe X likely has features to manage your saved reports. Explore options to edit, delete, or organize your reports within the "My Reports" section.
**• Documentation:** If you need further assistance, refer to the D-Scribe X documentation or please contact email: support@general-devices.com or call: 201-313-7075.
***Creating e-Bridge Case Reports in D-Scribe X***
1. **Access the Search Function:
•** Locate the navigation bar on the left side of the screen.
**•** Click "Search" to open the report creation interface.
2. **Choose e-Bridge Report Type:
•** Select one of the top four e-Bridge report types based on your needs. The exact options may vary depending on your D-Scribe X setup.
3. **Define Search Parameters:
• Data Range:
⤷** Use calendar tool to select specific date range.
**⤷** Or, choose from predefined like "This Month", "Last Week", etc.
**• Device:** Select the device(s) where the e-Bridge cases were created (e.g., "ED," specific device names.
**• Facility:** Specify the relevant facility or department (e.g., "ED", "Cardiac").
**• Search Options:
⤷ Matching Words:** Enter keywords related to the cases you want to find (e.g., "Cardiac").
**⤷ Filters:** Choose options like "Any of the following," "All of the following", or use Boolean options (AND, OR, NOT) to refine your search.
**• Template:** Select the e-Bridge form template uses for the cases you want to include in the report (e.g., "General Intake Form")
**• Form Fields:** Further refine your search by specifying values within specific fields of the chosen template.
**⤷** For example, to find cases with a chief complaint of chest pain:
**⤷**Select "Chief Complaint" as the field.
**⤷** Enter "Chest Pain" as the value.
4. **Run the Search:
•** Click the "Search" button to generate the report based on your defined parameters.
5. **View Report Results:
•** D-Scribe X will display a list of e-Bridge cases matching your criteria.
**•** Click on individual cases to view their detailed information.
**Switching Between Views (Reminder)
•** Use the navigation bar on the left side of the screen to switch between "Dashboard", "Timeline View", and "Search".
**Important Notes
• e-Bridge Forms:** The available e-Bridge forms and fields will depend on your facility's configuration.
**• Search Tips:** Experiment with different search options and parameters to find the information you need.
**• Saving Reports:** The provided context doesn't explicitly mention saving e-Bridge reports. It's likely that you can save these reports similarly to CAREpoint reports (as described in CP3 Call Report Building Instructions.) Look for a "Save As" option.
**• Help and Support:** If you have questions or need further assistance, refer to the D-Scribe X documentation or contact email: support@general-devices.com or call: 201-313-7075.
***Running Saved Reports in D-Scribe X***
1. **Access "My Reports"
•** Locate the navigation bar on the left side of the screen.
**•** Click 'My Reports" to view your saved reports.
2. **Choose Report Type:
•** Select the category of the report you want to run:
**⤷ e-Bridge Cases:** For reports based on e-Bridge forms.
**⤷ CAREpoint Calls:** For reports related to CAREpoint calls.
3. **Select the Report:
•** Click on the specific report you want to run from the list of saved reports.
4. **Adjust Time Frame (Optional):
•** The report will initially display data based on the time frame you set when creating the report.
**•** To view data for a different period:
**⤷ Edit the Date Range:** Use the date picker or other provided options to modify the time frame.
**⤷ Click Search:** Click the "Search" button to update the report with the new data range. This will not affect the saved report's original settings.
5. **View Report Data:
•** Review the information presented in the report. This may include details like the number of calls, call timestamps, and other relevant data.
6. **Access Call Recordings (for CAREpoint Calls):
•** If the report includes CAREpoint calls, you may be able to:
**⤷ Click on a Call Entry:** Select a specific call from the report to view more details.
**⤷ Play Recording:** Click the "Play" button (or a similar option) to listen to the recording of the selected call.
**Switching Between Views (Reminder):
•** Use the navigation bar on the left side of the screen to switch between "Dashboard". "Timeline View," "Search," and "My Reports."
**Important Notes
• Report Availability:** Only reports that you have saved (as "Private" or "Public") will appear in "My Reports"
**• Data Updates:** If new data matching your report criteria becomes available after you run a report, you may need to re-run the report to include the latest information.
**• Report Features:** The specific features and options within a report may vary depending on the report may vary depending on the report type on your D-Scribe X configuration.
**• Help and Support:** If you have any questions or need assistance, please contact: support@general-devices.com or call 201-313-7075.
***Managing Reports in D-Scribe X***
1. **Access "Manage Reports"
•** Locate the navigation bar on the left side of the screen.
**•** Click "My Reports"
**•** Instead of selecting a report to run, click the "Manage Reports" option (this might be a button or a separate tab within "My Reports").
2. **Choose Report Type:
•** Select the category of reports you want to manage:
**⤷ e-Bridge Cases:** For reports based on e-Bridge forms.
**⤷ e-Bridge Messages:** For reports related to specific e-Bridge messages.
**⤷ e-Bridge Forms:** For reports related to specific e-Bridge forms.
**⤷ e-Bridge Calls:** For reports related to e-Bridge calls.
**⤷ CAREpoint Calls:** For reports related to CAREpoint calls.
**⤷ CAREpoint Emails:** For reports related to CAREpoint emails.
3. **Select the Report:
•**Click on the specific report you want to manage from the list of saved reports.
4. **Manage Report Options:
• Edit Report:
⤷ Click the Three-Dot Menu:** Click the three dots (or a similar icon) next to the report name to open a menu of options.
**⤷ Edit Name and Access:** Change the report's name, and adjust its visibility between "Private" (only yo can see it) and "Public" (accessible to all users in your D-Scribe X system).
**• Delete Report:
⤷ Click the Three-dot Menu:** Open the options menu as described above.
**⤷ Select "Delete":** Choose the delete option to report the report.
**⤷ Confirm Deletion:** D-Scribe X will likely ask you to confirm the deletion. Click "Yes" or "Delete" to permanently remove the report.
**Switching Between Views (Reminder)
•** Use the navigation bar on the left side of the screen to switch between "Dashboard," "Timeline View," "Search," and "My Reports."
**Important Notes
• Caution with Deletion:** Be careful when deleting reports, especially "Public" ones, as this will affect other users who might rely on them.
**• Report Ownership:** You can typically only manage and delete reports that you created or have permission to modify.
**• Interface Variations:** The exact appearance and options within the "Manage Reports" section might vary slightly depending on your D-Scribe X version.
- [e-Bridge](https://connect.general-devices.com/knowledge-base/e-bridge?hsLang=en)
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- [D-Scribe X](https://connect.general-devices.com/knowledge-base/d-scribe-x?hsLang=en)
- [CAREpoint 2](https://connect.general-devices.com/knowledge-base/carepoint-2?hsLang=en)
- [Product Updates](https://connect.general-devices.com/knowledge-base/product-updates?hsLang=en)
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