Enabling Location Services for e-Bridge (Android & iOS)
To ensure GPS functionality works correctly in the e-Bridge mobile app (e.g., sending live ETA updates, using the Tracking feature), Location Services must be properly enabled with precise access on your device.
Android Instructions
Path: Settings > Apps > e-Bridge > Permissions > Location
Steps:
- Open Settings on your Android device.
- Navigate to Apps and select e-Bridge.
- Tap Permissions, then select Location.
- Choose Allow all the time to ensure background GPS tracking functions properly.
- Ensure Use precise location is toggled ON (enabled).
Screenshot Example:
Note: Choosing 'Allow all the time' is critical for continuous tracking while the app is running in the background or when the screen is off.
iOS Instructions
Path: Settings > e-Bridge > Location
Steps:
- Open the Settings app on your iPhone.
- Scroll down and select e-Bridge.
- Tap Location.
- Choose Always to allow background location tracking.
- Enable the toggle for Precise Location.
Screenshot Example:
Note: Without selecting 'Always', ETA and Tracking features may not update accurately when the app is minimized.
Why This Matters
To enable reliable use of features like:
- Real-time location tracking
- ETA updates to receiving facilities
- Background GPS data capture
…it’s essential these settings are configured properly. Users without these settings may experience delays or failures in GPS-based functionality.
If you need further assistance, reach out to your e-Bridge support contact. Instructions for PC are coming soon.