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Enabling Location Services for e-Bridge (Android & iOS)

To ensure GPS functionality works correctly in the e-Bridge mobile app (e.g., sending live ETA updates, using the Tracking feature), Location Services must be properly enabled with precise access on your device.

Android Instructions

Path: Settings > Apps > e-Bridge > Permissions > Location

Steps:

  • Open Settings on your Android device.
  • Navigate to Apps and select e-Bridge.
  • Tap Permissions, then select Location.
  • Choose Allow all the time to ensure background GPS tracking functions properly.
  • Ensure Use precise location is toggled ON (enabled).

Screenshot Example:

Picture1

Note: Choosing 'Allow all the time' is critical for continuous tracking while the app is running in the background or when the screen is off.

iOS Instructions

Path: Settings > e-Bridge > Location

Steps:

  • Open the Settings app on your iPhone.
  • Scroll down and select e-Bridge.
  • Tap Location.
  • Choose Always to allow background location tracking.
  • Enable the toggle for Precise Location.

Screenshot Example:

Picture2

Note: Without selecting 'Always', ETA and Tracking features may not update accurately when the app is minimized.

Why This Matters

To enable reliable use of features like:
- Real-time location tracking
- ETA updates to receiving facilities
- Background GPS data capture

…it’s essential these settings are configured properly. Users without these settings may experience delays or failures in GPS-based functionality.

If you need further assistance, reach out to your e-Bridge support contact. Instructions for PC are coming soon.