--- title: Utilizing the CAREpoint 3 divert feature description: Steps on how to utilize the divert feature in CAREpoint 3 --- [Skip to content](https://connect.general-devices.com/knowledge-base/utilizing-the-carepoint-3-divert-feature#main-content) [![GD Main Logo - White](https://connect.general-devices.com/hs-fs/hubfs/2026%20Logo/GD%20Main%20Logo%20-%20White.png?width=100&height=73&name=GD%20Main%20Logo%20-%20White.png)](https://general-devices.com/) - [About GD](https://general-devices.com/about-us/) Show submenu for About GD - [GD Solution Suite](https://general-devices.com/gd-solution-suite/) - [Find Your Regional Manager](https://general-devices.com/find-your-rep/) - [Who We Serve](https://general-devices.com/who-we-serve/) Show submenu for Who We Serve - [Hospitals](https://general-devices.com/hospitals/) - [EMS](https://general-devices.com/ems/) - [Healthcare Network](https://general-devices.com/healthcare-network/) - [Customer Support](https://general-devices.com/customer-support/) Show submenu for Customer Support - [Technical Support](https://general-devices.com/technical-support/) - [Customer Success](https://general-devices.com/customer-success/) - [News & Resources](https://general-devices.com/resources/) Show submenu for News & Resources - [Blogs](https://general-devices.com/blogs/) - [Press Releases](https://general-devices.com/press-releases/) - [Customer Stories](https://general-devices.com/customer-stories/) Open main navigation Close main navigation - [About GD](https://general-devices.com/about-us/) Show submenu for About GD - [GD Solution Suite](https://general-devices.com/gd-solution-suite/) - [Find Your Regional Manager](https://general-devices.com/find-your-rep/) - [Who We Serve](https://general-devices.com/who-we-serve/) Show submenu for Who We Serve - [Hospitals](https://general-devices.com/hospitals/) - [EMS](https://general-devices.com/ems/) - [Healthcare Network](https://general-devices.com/healthcare-network/) - [Customer Support](https://general-devices.com/customer-support/) Show submenu for Customer Support - [Technical Support](https://general-devices.com/technical-support/) - [Customer Success](https://general-devices.com/customer-success/) - [News & Resources](https://general-devices.com/resources/) Show submenu for News & Resources - [Blogs](https://general-devices.com/blogs/) - [Press Releases](https://general-devices.com/press-releases/) - [Customer Stories](https://general-devices.com/customer-stories/) - [Schedule A Demo](https://general-devices.com/schedule-a-demo/) [Schedule A Demo](https://general-devices.com/schedule-a-demo/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://connect.general-devices.com/knowledge-base?hsLang=en) 2. [CAREpoint 3](https://connect.general-devices.com/knowledge-base/carepoint-3?hsLang=en) # Utilizing the CAREpoint 3 divert feature **Utilizing the Divert Feature in CAREpoint 3:**  1. In the lower right corner of the screen, ensure the "Diversion Status" tab is selected. (Note: The name of this tab can be customized. Please let our team know how you would like it labeled, as well as which facilities you would like listed.) ![Divert Status](https://connect.general-devices.com/hs-fs/hubfs/Knowledge%20Base%20Videos%20and%20Images/CAREpoint%203%20Images/Divert%20Status.jpg?width=688&height=362&name=Divert%20Status.jpg) 2. On the left side, you will see facilities that are On Divert. On the right side are those that are \*\*Off Divert\*\*. 3. To update a facility's divert status, simply select the facility (or multiple facilities) either by clicking or using the touch screen. ![Divert Status3](https://connect.general-devices.com/hs-fs/hubfs/Knowledge%20Base%20Videos%20and%20Images/CAREpoint%203%20Images/Divert%20Status3.jpg?width=688&height=372&name=Divert%20Status3.jpg) 4. Use the arrows to move facilities between "On Divert" and "Off Divert" as needed. For further questions or to add/remove facilities to the divert status, contact GD’s support team at (201) 313-7075, or email support@general-devices.com - [e-Bridge](https://connect.general-devices.com/knowledge-base/e-bridge?hsLang=en) - [CAREpoint 3](https://connect.general-devices.com/knowledge-base/carepoint-3?hsLang=en) - [D-Scribe X](https://connect.general-devices.com/knowledge-base/d-scribe-x?hsLang=en) - [CAREpoint 2](https://connect.general-devices.com/knowledge-base/carepoint-2?hsLang=en) - [Product Updates](https://connect.general-devices.com/knowledge-base/product-updates?hsLang=en) - About GD - [GD Solution Suite](https://general-devices.com/gd-solution-suite/) - [Find Your Regional Managers](https://general-devices.com/find-your-rep/) - Who We Serve - [Hospitals](https://general-devices.com/hospitals/) - [EMS](https://general-devices.com/ems/) - [Healthcare Network](https://general-devices.com/healthcare-network/) - Customer Support - [Technical Support](https://general-devices.com/technical-support/) - [Customer Success](https://general-devices.com/customer-success/) - News & Resources - [Press Releases](https://general-devices.com/press-releases/) - [Blogs](https://general-devices.com/blogs/) - [Customer Stories](https://general-devices.com/customer-stories/) - Contact Us - [Email Us](mailto:innovation@general-devices.com) - [Schedule a Demo](https://general-devices.com/schedule-a-demo/) - [201-313-7075](tel:+12013137075) - [Privacy Policy](https://general-devices.com/privacy-policy/) [![GD Main Logo - White](https://connect.general-devices.com/hs-fs/hubfs/2026%20Logo/GD%20Main%20Logo%20-%20White.png?width=146&height=107&name=GD%20Main%20Logo%20-%20White.png "GD Main Logo - White")](https://general-devices.com/) © 2026 General Devices, Inc. All rights reserved.